Student support

Coming to university is an exciting time, but it can also be a challenging one. During your studies at the University of St Andrews there may be times when you need some help and advice. The University offers support to ensure that, on both an academic and a personal level, your experience as a student is successful and fulfilling.

Student Services provides support in the following ways:

  • the Advice and Support Centre (ASC), an information centre for students
  • disabilities team
  • life and wellbeing advice
  • counselling and mental health
  • international and immigration advising
  • advice on money and finances
  • advice on academic issues
  • wardens and residential support for students in University residences.

Advice and Support Centre

The Advice and Support Centre (ASC) is a first port of call for any queries. Staff at the ASC are happy to answer any question, from paying bills to obtaining an academic transcript, seeking advice on visas, making a complaint, looking for help with a personal issue, or any other student matter. The team can also book appointments with one of Student Services’ specialist advisers for further support and advice.

Wellbeing and counselling

Life at University can be challenging, with ups and downs, and there may be times when you want professional support to resolve difficulties you encounter. Our counselling and wellbeing services work to help you access the assistance you need to have a well-balanced life. The team includes life and wellbeing advisers, counsellors and a mental health coordinator.

Student Services recognise that different people have different needs, which is why they use a matched care approach. This seeks to not only match your needs to the most appropriate support for you, but also to improve access to mental health and wellbeing support by offering a dynamic, student-centred approach.

Students can find out more about counselling and wellbeing services and other forms of personal support available.